Privacy Policy
Introduction
Welcome to KotCloud (“Company”, “we”, “our”, “us”).
KotCloud is a cloud-based restaurant management and billing software operating in India.
We respect your privacy and are committed to protecting your personal and business information.
By using our website kotcloud.in and our software services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
A. Personal Information
Full name
Email address
Phone number
Business/Restaurant name
B. Business Data
Billing data
KOT (Kitchen Order Ticket) records
Inventory details
Sales reports
C. Payment Information
If you make payments through third-party providers such as Razorpay or PayPal, payment data is processed securely by them.
We do not store your card details.
D. Technical Data
IP address
Browser type
Device information
Cookies
We may use analytics tools like Google Analytics to improve our services.
How We Use Your Information
We use your information to:
Provide restaurant management software services
Process payments
Improve product features
Offer customer support
Send service updates and notifications
Ensure security and prevent fraud
We do NOT sell your personal data to third parties.
Data Protection & Security
We implement appropriate security measures including:
Secure cloud servers
Encrypted data transmission
Restricted employee access
Regular system monitoring
However, no online system is 100% secure, and users should also maintain strong passwords.
Cookies Policy
Our website may use cookies to:
Improve user experience
Analyze traffic
Remember login sessions
You can disable cookies in your browser settings.
Third-Party Services
We may use trusted third-party services for:
Payment processing
Analytics
Hosting services
Communication tools
These providers have their own privacy policies.
User Rights
You have the right to:
Request access to your data
Request correction of incorrect data
Request deletion of your data
Withdraw consent (where applicable)
To make a request, contact us at the email below.
Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Children’s Privacy
KotCloud services are not intended for individuals under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, contact:
KotCloud
Email: support@kotcloud.in
Phone: +91 9908880441
Location: India